Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–5 business days after payment is received.

Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Times

Estimated delivery times:

• United States: 7–15 business days
• Canada: 10–20 business days
• International: 10–30 business days

Delivery estimates are not guaranteed and may vary due to customs, weather, or carrier delays.

Tracking Information

Tracking information will be provided once your order ships.

Please allow several days for tracking updates to appear.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

My Gardenia is not responsible for delays or losses resulting from incorrect addresses submitted during checkout.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will do our best to assist with locating the shipment.

Contact

Shipping questions may be directed to:

Contact@shopmygardenia.com